CDRN members

Culture Data &
Research Network

about the CDRN

The Culture Data & Research Network (CDRN) is a network of researchers and data practitioners working within public-facing arts and cultural institutions and heritage organisations across the UK.

CDRN operates independently of any research or data agency, database provider or funding body and is operated by a voluntary steering group who share a passion for data.

The network supports those who work with all kinds of data, which in turn supports the arts sector. CDRN aims to strengthen data and research practice and skills within the sector by providing members with a forum to exchange experiences, share best practice, debate current issues and form new collaborative partnerships.

Rishi Coupland

Rishi Coupland
Head of Research and Insights, BFI

Rishi Coupland is a creative industries strategist and leader with over fifteen years’ experience in delivering research and strategic programmes, spanning both Third Sector and Commercial enterprise. He is currently Head of Research and Insight at the BFI, where he leads the Research and Statistics Unit. Prior to this, he held the roles of Head of Data Intelligence at the National Theatre, where he launched and lead the sector flagship Data Studio, Head of Audience Strategy (National Theatre), Marketing Services Manager (Southbank Centre), and Creative Producer (Buzz-erk Productions). Rishi began his career as a technologist and engineer with multinational companies including British Airways and Kimberly-Clark, in locations across the UK and Europe. In 2017 Rishi was awarded a Clore Fellowship, and is currently a board member of the London Arts and Health Forum.

Rosie Field

Rosie Field
Insight and CRM Manager, Royal Shakespeare Company

Rosie manages the Royal Shakespeare Company’s research and insight programme, delivering and supporting evaluation and reporting across the organisation to inform decision making. Based in Stratford-upon-Avon, Rosie leads on key ‘martech’ system integrations, developing the RSC’s CRM strategy to distil actionable insight and maximise potential.

Rosie is passionate about profiling the critical importance of harnessing insight within arts, cultural and heritage sector activity and in 2021 was nominated Best New Insight Talent at the AURA membership awards. Prior to her current position at the RSC, Rosie worked in multiple Marketing and Digital Communications roles within a range of theatre venues (including York Theatre Royal, Hall For Cornwall and Nottingham Theatre Royal & Royal Concert Hall) specialising in website development, online service analytics and project management.

Kate Fitzgerald

Kate Fitzgerald
Director, Kate Fitzgerald Consulting Limited

Kate is an experienced Arts Insights professional, who worked as Head of Visitor Insights at The Lowry before going independent in late 2020. With over 18 years’ experience, Kate has a proven track record of devising and delivering data-driven projects, from evaluation frameworks to visitor research, using intelligence to make recommendations and encourage business and audience growth. Kate is also passionate about data protection and often works to support clients with their UK-GDPR compliance.  Kate is based in Manchester and works across the UK with a range of arts, cultural and heritage organisations and those working in the sector.

Fiona Joseph

Fiona Joseph
Senior Data & Insight Manager, National Theatre, she/her

Fiona is a dynamic and creative problem solver, leading on collaborative data-based projects for prominent organisations in the performing arts industry. She currently manages business wide research initiatives as the Senior Data & Insight Manager for the National Theatre. Prior to this, she led the relaunch of the sales & audience data programme at The Old Vic as Customer Insights Manager, and pioneered the use of data for prospecting and stewarding in fundraising teams at the National Theatre and Theatre Royal Stratford East.

Fiona is a bold advocate for racial equity and the amplification of marginalised voices in the workplace. At the National Theatre, she promotes an inclusive culture as part of the Racial Equity Group – a taskforce with anti-racist values at its core – and volunteers as a staff representative for the Ethnically Diverse Staff Network.
Fiona is also a proud Board member for C&T: Computers & Theatre.

Helen Mark

Helen Mark
Data Manager, Manchester Museums and Galleries Partnership

Manchester Art Gallery | Manchester Museum| the Whitworth| University of Manchester

Helen is responsible for audience research and data management at Manchester Museums and Galleries Partnership, a National Portfolio Organisation comprising Manchester Art Gallery, Manchester Museum and the Whitworth. Based at the University of Manchester, Helen leads on the collection and analysis of public engagement research data and is an Affiliate Researcher for the Institute of Cultural Practices. Research interests include: the civic role of museums; open data on cultural participation; and ‘data practice’ as an emergent form of arts management professional practice. In recent months, Helen’s work has focussed on understanding the impact of the Coronavirus pandemic on cultural institutions and audiences.

Dr Susan Oman

Dr Susan Oman
Lecturer in Data and Society, The University of Sheffield

Susan is a Lecturer in Data, AI and Society at The University of Sheffield and co-Investigator on the Living With Data project, also based at The University of Sheffield. She also holds the position Research, Equality, Diversity and Inclusion Lead.

Prior to her lectureship, Susan held two consecutive AHRC fellowships looking at data and diversity in the creative economy, working with Arts Council England to improve equality monitoring data processes and begin measuring social class. An overview of Susan’s research on data can be found on the on the Living With Data website.

Susan completed her interdisciplinary PhD, based in Sociology and the Centre for Research on Socio-Cultural Change (CRESC) at the University of Manchester in 2017. This investigated the cultural politics of participation and well-being; it was specifically concerned with the contexts of metrics and knowledge production for policy. Her MA was in Cultural Policy and Management and her BA was in Art History at the Courtauld Institute of Art.

Susan’s monograph, Understanding Wellbeing Data: Improving Social and cultural policy, practice and research will be published open access by Palgrave Macmillan in Autumn 2021.

Kerry Radden

Kerry Radden
Head of Audiences and Marketing at the Royal Shakespeare Company

Having started her theatrical career at Battersea Arts Centre, for 15 years Kerry worked as a freelance arts and charity marketing and strategy consultant, uncovering organisations’ core purposes and missions, developing brands and creating and implementing marketing campaigns. Kerry has had a diverse career, with stints in haircare brand management, commercial strategy consulting, running her own toy hire company and, most recently, as Infant Feeding Lead within an NHS community setting. Since 2016, she’s returned home to theatre as Head of Audiences & Marketing at the Royal Shakespeare Company, where she heads up the Marketing and Insight teams in sunny Stratford-upon-Avon.

Established in 2018, the Culture Data and Research Network (CDRN)* emerged as a passion project from a partnership between Dr. Susan Oman (University of Sheffield) and colleagues from The Lowry (Kate Fitzgerald), Manchester Museums and Galleries Partnership (Helen Mark), the National Gallery (Meriel Royal), the National Theatre (Rishi Coupland), and the Royal Shakespeare Company (Becky Loftus).

CDRN is a network of researchers and data practitioners working within public-facing arts and cultural institutions and heritage organisations in the UK. The network supports those who work with all kinds of data, which in turn supports the arts sector. CDRN aims to strengthen data and research practice and skills within the sector by providing members with a forum to exchange experiences, share best practice, debate current issues and form new collaborative partnerships.

A photograph of 'ADA Kinetic Sculpture'. ADA is a gigantic interactive analogue installation - an inflatable ball with charcoal spikes protruding from it. Exhibit visitors  push the ball around an entirely white room during the life of the exhibition, creating random charcoal markings all over the space. The room in the photograph has abstract black marks all over the walls, ceiling and floor.
Photo © Karina Smigla-Bobinski, 2013 via Flickr.

To date, the network has held two in-person conferences, featuring presentations from a wide variety of members and group discussions. Workshops provided by the network have offered members the opportunities to present their own research and data insights, whilst also receiving training on UK-GDPR, and how to collect equality monitoring data for funders.

With over 100 members from the arts, cultural and heritage sector, it is a great space to meet and connect with others working with data, as well as share knowledge and experience.

CDRN operates independently of any research or data agency, database provider or funding body. From its inception, it has been operated by a voluntary steering group who are motivated by their passion for data. We are learning as we go and as the network continues to develop. The steering group has changed over time – you can find out more about its current members above.

*formerly the Culture Insight Professionals (CIP) network